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After having gone through the college selection process
recently with my oldest daughter, it dawned on me that most of this
selection process is "irrational." Students really don't care
about graduation rates, professor mentors or successful alumni outcomes
because they can't imagine those things or just don't care. As one college
admissions professional admitted when she took her daughter around to
see colleges, "it was like taking a 2-year old to look at cars."
Gee, that's a nice one, mommy! We all know that today's generation is
about 2 years behind ours in emotional maturity. That is to say today's
college prospects are viewing the whole process as if they were 15 or
16 by our standards. And to complete this syllogism, emotional maturity
provides a foundation for rational decision making. Therefore, a greater
proportion of today's prospects are viewing the whole "college
thing" as just another "thing." So are any colleges catering
to this "irrational side" of college selection?
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Yes, some of the smarter ones are. My alma mater [www.carleton.edu]
is one of those who have cleverly pasted on their homepage, photos of
various campus facilities with cartoon balloons coming out of them.
Many of the cartoon balloons address the irrationality of college living.
They are meant to appeal to those who would rather think about such
things as "Deciding on Sushi or Cheese sticks at the snack bar"
than on the percentage of incoming students who received financial aid.
We've always known that posting some measure of "tangibility"
or what it's like to attend a particular college is key to attracting
prospects with a website. Most colleges do a very poor job of just this
simple task, which can be easily fulfilled with numerous, high definition
photos of campus life. But adding the "irrationality" element
makes tangibility even more powerful for prospects. It feeds their desire
to identify with something cool, something fun, something fashionable.
A great photo to mount on a college website would be to line up a bunch
of students wearing Ugg boots doing a Rockette step. Then watch the
apps pour in.
Tim Corwin
December, 2009
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